FAQ’s
Where do I buy tickets?
Tickets can be purchased online. Get them early before the event sells out!
How do I change my ticket type or date?
You can change your ticket from Friday to Saturday or vice versa following the steps here.
If you would like to upgrade your tickets then you will only need to pay the difference in price. Read the instructions here.
Can I get a refund on my tickets?
We do not offer refunds, however, we would be happy to transfer it to someone else for you. To do so, please email info@loudcity.ca from the email that you purchased the tickets from, and let us know the name and email of who it you would like it transferred to.
If am traveling from outside of Canada and require an Invitation / Registration Letter, how do I get one?
- Register and pay for the event. Check the appropriate boxes and fill out the proper information.
- Please note that all registration fees are non-refundable, non-negotiable, and non-transferable.
- Please make your own arrangements for visa (if applicable), accommodation, meals, and transportation during the conference.
- After completing the registration and verifying your successful payment , a regular invitation letter will be sent within 7 business days.
- Any correction on the invitation letter will cost $50 CAD
How much are sample tickets?
Each sample ticket is $0.50, the price per sample will vary at each vendor depending on the cost of the product. Vendors will have that information clearly displayed.
How big are samples?
Beer samples size is 4oz. Sample sizes are regulated by the Alberta Gaming and Liquor Commission, larger samples are not allowed
Will there be food vendors?
There will be an assortment of food onsite for sampling. Exact details will be available onsite.
What is the live entertainment line up for this year?
This year Edmonton’s International Beerfest is featuring a number of exciting musical acts this year. Check out the full lineup here.
What is the BeerSchool Schedule for this year?
View this year’s Beer School schedule here
What is included in the AlePass?
Ale Pass Ticket Buyers Receive:
- Free access to the festival 1 hr early (Saturday only)
- Free sampling mug
- Free tasting guide and front of the line Access to the festival grounds
What is included in the BeerGod Pass?
BeerGod Ticket Buyers Receive:
- Free Official Sample Mug
- Tasting guide
- Access to Festival Grounds 1 hour Early (Saturday Only)
- Priority access to the Festival Grounds
- Private Beer God Seating Area
- Free Limited edition BeerFest Merch
- Free access to All BeerSchool Classes
- Doors open Saturday @ 3pm for Ale Pass and BeerGods only
Will I still have to stand in line with when I purchase the BeerGod or AlePass?
Every attendee to the event is required to pass through our admission process. With only a set amount of staff, we can only process a certain volume of people at a time. Lines do form at peak hours to avoid lines, arrive early or outside of peak hours. BeerGod and AlePass ticket holder will be processed with priority.
Will tickets be available at the door?
Buy in advance and don’t risk it.
Do any of the different tickets come with free beer?
Free samples are not available at the event. Each sample must be purchased with a sample ticket.
What ID is required for admission?
ID requirements
Valid primary identification must:
• have a photo;
• have a name;
• have a signature;
• be government issued;
• include date of birth;
• not be expired;
• have a unique identifier number; and
• be an original (not a copy).
If there is any doubt of your ID’s validity you may be asked for a secondary piece of ID
Valid secondary identification must:
• have a name;
• be government issued;
• have a unique identifier number; and
• include date of birth.